Terms of use
Terms of use
Effective Date: [November 2025]
Website: [www.petenluxe.com]
Company: [Peten Luxe Travel], operating as a luxury travel agency in Guatemala.
1. Acceptance of Terms
By accessing, browsing, or using this website, you agree to be bound by these Terms of Use and all applicable laws. If you do not agree, please discontinue use of the website immediately.
2. Services Provided
Our website offers information about luxury travel experiences, itineraries, personalized travel services, pricing, bookings, and concierge offerings in Guatemala.
All itineraries, prices, schedules, and services are subject to change without prior notice.
3. Booking & Payment
3.1 Accuracy of Information
You agree that all personal and payment information provided during booking is accurate and complete.
3.2 Payment Terms
3.3 Pricing
Prices displayed on the website may vary depending on seasonality, availability, and third-party provider adjustments.
4. Cancellation & Refund Policy
Cancellation policies vary depending on the nature of each itinerary and our third-party partners (hotels, airlines, transportation, guides, etc.).
A separate cancellation policy will be provided at the time of booking.
The company is not responsible for delays, cancellations, or changes due to weather, natural disasters, political events, or force majeure.
5. Intellectual Property
All content on the website—including text, images, branding, logos, videos, itineraries, and design—is the property of the company or licensed to the company.
You may not copy, reproduce, distribute, modify, or republish any content without prior written permission.
6. User Conduct
You agree not to:
7. Third-Party Links
Our website may link to third-party providers (hotels, airlines, tour operators, payment processors).
We are not responsible for the content, privacy practices, or services of these external sites.
8. Limitation of Liability
To the fullest extent permitted by law, the company is not liable for:
9. Indemnification
You agree to indemnify and hold the company harmless from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
10. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Continued use of the website constitutes acceptance of any updated terms.
11. Governing Law
These Terms are governed by the laws of the Republic of Guatemala, without regard to conflicts of law.
Any disputes will be resolved in the competent courts of Guatemala City.
12. Contact
For questions regarding these Terms:
Email: [contact@petenluxe.com]
Website: [www.petenluxe.com]
Company: [Peten Luxe Travel], operating as a luxury travel agency in Guatemala.
1. Acceptance of Terms
By accessing, browsing, or using this website, you agree to be bound by these Terms of Use and all applicable laws. If you do not agree, please discontinue use of the website immediately.
2. Services Provided
Our website offers information about luxury travel experiences, itineraries, personalized travel services, pricing, bookings, and concierge offerings in Guatemala.
All itineraries, prices, schedules, and services are subject to change without prior notice.
3. Booking & Payment
3.1 Accuracy of Information
You agree that all personal and payment information provided during booking is accurate and complete.
3.2 Payment Terms
- A deposit or full payment may be required to confirm bookings.
- Payments are non-refundable unless otherwise stated in your personalized itinerary agreement.
3.3 Pricing
Prices displayed on the website may vary depending on seasonality, availability, and third-party provider adjustments.
4. Cancellation & Refund Policy
Cancellation policies vary depending on the nature of each itinerary and our third-party partners (hotels, airlines, transportation, guides, etc.).
A separate cancellation policy will be provided at the time of booking.
The company is not responsible for delays, cancellations, or changes due to weather, natural disasters, political events, or force majeure.
5. Intellectual Property
All content on the website—including text, images, branding, logos, videos, itineraries, and design—is the property of the company or licensed to the company.
You may not copy, reproduce, distribute, modify, or republish any content without prior written permission.
6. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with its functioning or security
- Attempt to access restricted areas
- Upload or transmit harmful files (viruses, malware, etc.)
7. Third-Party Links
Our website may link to third-party providers (hotels, airlines, tour operators, payment processors).
We are not responsible for the content, privacy practices, or services of these external sites.
8. Limitation of Liability
To the fullest extent permitted by law, the company is not liable for:
- Personal injury, accidents, delays, or losses during travel
- Errors or inaccuracies on the website
- Acts or omissions of third-party providers
- Force majeure events
9. Indemnification
You agree to indemnify and hold the company harmless from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
10. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Continued use of the website constitutes acceptance of any updated terms.
11. Governing Law
These Terms are governed by the laws of the Republic of Guatemala, without regard to conflicts of law.
Any disputes will be resolved in the competent courts of Guatemala City.
12. Contact
For questions regarding these Terms:
Email: [contact@petenluxe.com]